The second-hand marketplace Shoppers Share Frustration Over Sizing Updates
Shoppers are voicing their frustration after an update resulted in products showing incorrect sizing.
The popular resale platform has revised its sizing categories for women's and children's garments but did not contact all users about the change.
Digital Channels Backlash
Many shoppers and sellers are posting online stating that platform listings now display an altered size classification than originally posted due to the recalibration.
The platform stated the revised method more closely matches comparable marketplaces.
The platform has recommended to examine their items and manually change the size if necessary, causing user dissatisfaction.
Measurement Approach Changes
Earlier, the measurements included one number and one letter, like S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range like S/UK 8-10.
With some products, the measurements have been reclassified - like an L measurement was previously a 12 but now shows as UK 16-18.
User Accounts
A fashion influencer, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
A different member, from Glasgow, explained products she uploaded featuring size 14 markings were displaying on the service as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she said.
Required Changes
Another shopper, from Derby, said she had been left angered due to the update requiring manual adjustment the measurements for "each individual item".
"Personally, this is quite irritating, because of my ongoing medical condition and Vinted sales have been crucial for me since losing part of my income," she stated.
Platform Context
The service features exceeding 100 million members, with 18 million British users.
It has become a favored option compared to resale services such as eBay and Depop.
This represents another occasion that an unexpected update on the platform has faced criticism: last year, Vinted reversed a change concerning shipment methods after backlash from users.
